Why Great Customer Service Representatives Are Important

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anti-static bags

At Edco Supply Corporation, we have over 60 years of experience in the industry, and we’re proud to say that we have the largest mil-spec inventory in the United States.  Over time, we have grown our business and gained valuable knowledge about protective packaging.  One of the things that we pride ourselves on are our customer service representatives.  In fact, our staff has an average of over 10 years of experience per employee, as well as many employees that have over 20 and 30 years of experience.  The reason that this is so important to us is that our customer service representatives are a great resource to our customers; continue reading to find out why.


Learn More About the Products

If you want to know more about our products, our representatives are here to answer any of your questions.  This is important, as you may not understand how and when to use some of the products.  For instance, we can tell you exactly how anti-static bags work, why they’re important, and with what items they should be used with.  This will help you better understand which product to order to protect your items.


Help You Meet Military Contracts

If you need to meet the requirements of your military contract, then you know how important it is to be precise with your packaging.  Our representatives will help you understand the different types of military specifications and packaging methods required by the military.  In addition, every order is inspected and shipped with a signed certificate of compliance.


Advise You on How to Get the Best Deals

At Edco, we want to offer the best deals on our protective packaging, and our representatives can help you do that.  As stated in our last article, 3 Ways to Save Money on Your Next Order, you can save money by getting a discount on your first order, checking our overstock specials, and by ordering the right products with the help of our employees.


Whether you’re ordering anti-static bags or another protective packaging item, make sure to talk to our customer service representatives.  They can help you gain more knowledge about each product, as well as get the best deals.

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Contact Us Today

Contact Edco Supply Corporation to learn more about our military standard and protective packaging solutions and how they can benefit your business. Fill out and submit our online contact form or call us at 718-788-8108 today.

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